TERMS & CONDITIONS
1.1 By registering to use the services covered by these Terms and Conditions at CR88Asia (hereinafter each separately and all together collectively referred to as “CR88Asia” or “Site”), you are certifying that you are 18 years of age or older, and you represent, certify and warrant that you have read, fully understand and agree to be bound by and to comply with these “Terms and Conditions.” If you do not wish to accept the following terms and conditions, you must not register and open an account and you will be unable to access the software and the gaming services offered in conjunction therewith.
1.2 Registration on the site, Product information and use of any services offered by the CR88Asia are subject to these “General Terms and Conditions”.
1.3 CR88Asia reserves the right to make adjustments and amendments on these “General Terms and Conditions” at any time without prior announcement. Such amendments shall become in force and effective immediately upon being posted in this “General Terms and Conditions” section of the CR88Asia website. It is your responsibility to read and review the “General Terms and Conditions” on a regular basis. Your continued use of the Site after a change or update has been made to “General Terms and Conditions” will constitute your acceptance of such change or update.
1.4 These “General Terms and Conditions” represent the exclusive, final and complete agreement between you and CR88Asia merge and supersede all prior representations, understandings and agreement between you and CR88Asia. You confirm that, in agreeing to accept these General Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these General Terms and Conditions.
1.5 In the event of any contradiction between a provision of this Agreement and any provision on the CR88Asia website, the provision of this Agreement shall prevail.
1.6 We reserve the right at our own discretion to request you to supply us with a proof of your identity and age as a precondition before we allow you to participate in the CR88Asia gaming activities.
ACCOUNT CONDITIONS OF USE
2.1 Where there is any dispute concerning a Player’s account, CR88Asia reserves the right to suspend the Player’s account until a resolution is reached. Any disagreement and disputes must be lodged in writing stating the date, time and details of dispute and sent to CR88Asia customer service. We take member disputes very seriously and endeavours to take all reasonable steps to investigate and resolve all disputes.
2.2 CR88Asia reserves the right to suspend, terminate your account for any reason whatsoever at any time without notice. Any balance in your account at the time of such termination will be refunded to you using the method of disbursement as determined by CR88Asia. However, CR88Asia reserves the right, at its sole discretion, to void any winnings and forfeit any balance in your CR88Asia account or any other entitlement or winnings that you might otherwise have or have had from your CR88Asia account and your use of CR88Asia services or/and Play.
2.3 You are solely responsible for keeping your member account ID and password secured. You shall not allow any other person or third party including, without limitation, any minor, to use or reuse your CR88Asia account, access and/or use any information or material from the CR88Asia Website or accept any prize. You are fully and solely accountable for any purchases and/or losses incurred by yourself or a third party on your CR88Asia account.
3.1 Acceptance and Validation of Wagering:
Player must wager from funds that are in their Player accounts. All wagering is void if on review the Player has never successfully deposited funds or Funds Transfer into their respective Player account. After deposit, your total bet must be equivalent or more than 150% or we will be unable to apply for withdrawal, please make the deposit amount on demand.
CR88Asia cannot cancel wagers once they have been confirmed by CR88Asia in your account, unless the wager is declared void or due to incorrect results & settlement for reasons outlined in these Terms & Conditions.
Accurate Wagering Records
In the face of every effort to ensure total accuracy, we do not accept responsibility and won’t be accountable for any omissions or errors in respect of information provided on the Website.
Deduction of Wagers / Unresolved Wagers
Stakes will be deducted from your account at the time of placing your Bet, no matter when the result is determined. CR88Asia cannot refund Bets placed on games where Bets have been purchased for future draws that have not yet been resolved. Such Bets will be resolved upon completion of such games and winnings, if applicable, credited to Players accounts at that time.
CR88Asia ‘s Wagering Decision is Final
You agree that CR88Asia and its records shall be the final decision and authority in determining the terms of any wagers you place and the circumstances in which they were made.
Players Sole Responsibility for Winnings
You are solely responsible for any applicable fees and taxes in connection with any winnings awarded to you or any other payments to you. CR88Asia may report and withhold any amount from your winnings in order to comply with any applicable law. Winnings cannot be substituted, transferred or redeemed for any other winnings.
3.2 Stakes Wagered:
A minimum stake, dependent on the Game/Product, will apply.
Automatic Game Playing / Manipulation of Software / Tampering / Cheating
CR88Asia strictly prohibit any automatic playing of Games by software or any other manipulation of the Games on your/another Player’s account data. This action may result in deletion of all associated accounts, termination of your membership, the cancellation and/or confiscation of any outstanding prizes and deposits and civil/criminal prosecution. In addition to the above, you agree that the CR88Asia has the complete and unrestricted discretion to terminate your account for any reason whatsoever and, without limiting the generality of the foregoing, should it be of the opinion that your participation in the Website, or any games offered therein, is detrimental to the principles under which it operates the Website. You hereby waive all recourse against the CR88Asia for any such termination. You acknowledge that full freedom from errors or incompleteness is impossible to achieve with respect to computer software. Should you become aware that the software contains such error or incompleteness you undertake to refrain from taking any advantage whatsoever thereof. Moreover, promptly upon becoming aware of such error or incompleteness you shall notify CR88Asia in writing. Should you fail to fulfil your undertakings under this clause, CR88Asia shall be entitled to full compensation for all costs, including costs for rectifying the software that may arise out of your omissions or actions in taking advantage of such errors or incompleteness. You agree that the CR88Asia is not responsible for any loss, damage, or injury resulting from tampering, or other unauthorized access or use of the Website or your account. Any attempt by you to gain unauthorized access to the Website’s systems or any account, interfere with procedures or performance of the Website or games, or deliberately damage or undermine the Website or Games is subject to civil and/or criminal prosecution and will result in immediate termination of your account and forfeiture of all prizes to which you may have been otherwise entitled to.
4.1 Prior to releasing or approving any withdrawal, CR88Asia reserves the right to request from customers to furnish with information such as proof of Personal Identification, front and back copy of credit card/debit card, Passport, Driving License or recent bank statement or other appropriate documentation as CR88Asia.com, at its sole discretion, deems necessary. If you fail to comply with any security request, CR88Asia reserves the right to void any winnings in your account.
4.2 Crediting Winnings — Winnings will be added to your respective Account, as appropriate, automatically. These updates of your accounts are not ‘proof of win’ and or should the funds have been transferred (debited) from your respective Account. If upon manual review there is evidence of fraud or malpractice, CR88Asia reserves the right to void certain winnings and to amend your various accounts accordingly.
5.1 For promotional purpose, Bonus Money is the virtual money on products that is given to customers. The customers shall never and cannot withdraw such money right after they have been given it. Different bonus money processing rules will apply, depending on the type of bonus.
5.2 After customer has fulfilled the requirement for that specific promotion, only then the Bonus money can be converted to real money and be withdrawn to customer account.
6.1 Funds are deducted from the players Cash Balance for any bet placed. The wager is deducted from the Bonus Balance if there is no cash available. Therefore, the Bonus Balance is only played if there is no Cash Balance.
6.2 All offers, and promotions are restricted to only one free open account per individual, family, household address, email address, telephone number, bank account and IP address.
6.3 Any bets placed on two opposite sides will not be taken into the calculation or count towards any rollover requirement.
6.4 Unless specifically mentioned otherwise in the terms of any promotion, only 25% of total wagers placed on any game of Roulette (all variations) and 50% of total wagers placed in slots and RNG games will count towards the wagering requirement of any bonus.
6.5 At any time, CR88Asia reserves the right to request sufficient proof of a player’s identity. Such evidence must prove a player’s payment details, personal information, and any other additional information that may be required to pass relevant security checks.
6.6 CR88Asia’s employee or relative of any employee or representative must not and are not allowed to hold any account or take advantage of any promotional offer.
6.7 By participating in any promotion and placing any wager or bets run at CR88Asia.com, players agree to abide by these terms and those listed under each individual promotion. Any player unwilling to agree to these terms should contact the CR88Asia Support Team for further information or cease any services provided by CR88Asia immediately.
6.8 In compliance with our strict security policy, no single player may withdraw more than MYR 50,000 per week (Monday – Sunday), excluding Progressive jackpot wins.
6.9 CR88Asia reserves the right to reclaim, withhold or cancel the bonus plus all winnings of the account holder whenever there are any term of the offers or promotions that have not been fulfilled by the eligible account holders. The same action will apply to any breached, abused or evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus or any other promotional offer resulted in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group. In addition, CR88Asia reserves the right to levy an administration charge on the customer up to the value of the deposit bonus to cover administrative costs.
OTHER SERVICE PROVISIONS
7.1 You shall be solely responsible and agree to pay all fees you incur, as well as to report and pay all applicable taxes as required by the applicable governing law while using any services of CR88Asia.
8.1 In any event or circumstances when this Terms and Conditions are translated into another language, the English version shall prevail.
9.1 You shall hold the CR88Asia, its employees, officers, directors, shareholders, licensees, distributors, wholesalers, parents, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and suppliers harmless immediately on demand and shall fully indemnify same from any and all claims, losses, costs, damages, liabilities and expenses whatsoever (including legal fees) that may arise from or be asserted by any third party.
9.2 We will not be liable or responsible to you for any loss of content or material uploaded or transmitted through the Play. You also confirm that we shall not be liable to you or any third party for any suspension of, modification to or discontinuance of the Play.
9.3 CR88Asia pledged to offer both timely and fair dispute resolutions and redress without undue cost or burden, holding detailed wager and transaction records of all its financial dealings. These records are archived for a period of 5 years (from the date of transaction) and are accessible to the dispute resolution authority upon request.
Effective date: November 17, 2018
CR88ASIA (“us”, “we”, or “our”) operates the https://cr88asia.com website (the “Service”).
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- Cookies and Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
CR88ASIA uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Malaysia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Malaysia and process it there.
Disclosure Of Data
CR88ASIA may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of CR88ASIA
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
According to many, online gambling is all about leisure and recreation. It is regarded as a harmless and fun way to spend your extra leisure time to escape from the daily monotony. However, some players have unintentionally abused the use of online gambling and would inevitably bring unnecessary negative impacts to their life. At CR88Asia, all of our staff is well-trained to detect and identify any negative sign arising from players in misusing online gambling as a recreational activity. Our goal is to provide a comfortable and responsible online gambling environment, while assisting people who are in immediate needs of help. We do not weigh our missions lightly. We strongly believe that we are only able to create a healthy online gambling environment by constantly fulfilling social responsibility in relation to online gambling activities.
Never ever gamble if:
- You are not of legal age;
- It distracts you from work life balance;
- You are recently recovering from any type of addictive disorder or dependencies;
- You are under the influence of alcohol, medication or any other intoxicating substances;
- You have bad mental or physical conditions or both;
- You are attempting to make up for the prior gambling losses.
If online gambling is not something you want to do but rather something you need to do, we strongly advise you to seek for professional assistance from the local authority. As a matter of fact, we have a professional team of online gambling counsellors who may be able to help you to recover from such situation.
CONTROLLING COMPULSIVE ONLINE GAMBLING
CR88Asia do not gain any benefit or interest from any compulsive online gambling activities. Instead, we strive hard to provide a safe and fun online betting environment to benefit all online casino players in Malaysia. In fact, any compulsive online gambling activities are completely against our core principles, as it might potentially cause unwanted issues amongst families, friends, or even the entire society as a whole.
CR88Asia is committed to detecting, reducing, and even eliminating any compulsive online gambling activities that are within its controllable areas. Our back-end system is developed in such a way to closely keep track of every single online gambling activities associated with a player. In addition, we have been constantly working on the enforcements possible effective and efficient manners, to monitor any excessive online gambling activities that have already gone beyond the player’s capability to control. Based on our regular observations, the majority of the online casino players are able to control their respective online gambling activities within a tolerable range. However, some of the players might lose ability to discipline themselves in such activities, resulting in unexpected losses under some unique circumstances. In view of this, we work hard to identify and assist any compulsive online gambler to address as well as to dissolve their problems. Other than that, we also take certain precautions to prevent other online casino players from becoming compulsive online gamblers as well.
To ensure that a player is under control, kindly take serious note of the following:
- Online gambling is merely a form of entertainment, whilst every online casino player should treat it as a form of entertainment and never over-spend on it;
- Online gambling should never be treated as a genuine way to make quick profit;
- Bet tab displays the bet amount for the first betting round, and the bet amounts, banker odds, as well as player odds for other betting rounds. The bet field should stay empty if you do no place a valid bet;
- Avoid chasing losses. Take a step back to pause and think clearly before deciding your next course of actions;
- Keep track of the amount of money and time you spend on online gambling;
- If you feel like to take a break from online gambling, please do not hesitate to contact us for self-exclusion or suspension of your account.
CR88Asia closely monitors the institutional guidelines dedicated to addressing the potential social impacts of online gambling activities. We are highly committed to assisting players in gambling responsibly, hence we are also committed to working with any related institutions in developing responsible gaming policies as well as market practices.